Delivery & Shipping

Thank you for ordering from Mosafy 💛 Every photo mosaic is made especially for you. Here’s how we create and deliver your artwork.

🖼️ Creating Your Mosaic

Once your order is complete, we get to work turning your photos into a unique photo mosaic filled with your favorite memories.

• Digital mosaics: Delivered directly to your email inbox.

• Physical mosaics: Production typically takes 1–2 business days.

🚚 Shipping & Delivery

Your order is shipped from Texas, USA.

• Delivery within the United States takes up to 4 business days after your order has shipped, depending on your location.

• Business days exclude weekends and public holidays.

During busy periods, such as the holiday season, delivery may take longer. We recommend ordering early if your mosaic is intended for a special occasion 💛

Once your package has shipped, you’ll receive a shipping confirmation email with a tracking link so you can follow its journey.

🎁 Always Free Shipping

Shipping is free on all orders within the United States, with no minimum purchase required.

❗ Delayed or Missing Orders

If your order is delayed or hasn’t arrived, please contact us at support@mosafy.com. We’ll check with the shipping carrier and help find a suitable solution.

If we’re unable to ship within the promised timeframe, we’ll contact you with an updated shipping date and the option to accept the delay or cancel your order for a full refund.

💛 Our Promise

At Mosafy, you’re creating more than a piece of art—you’re creating a keepsake filled with memories. If something goes wrong with your order, get in touch. We’re here to help and make it right.